Checkout — sales, payments, tips

Open a sale

1. From an appointment: open the appointment in the calendar and choose “Go to checkout”. The booked services and the people performing them are carried over.
2. For a walk-in: open checkout and start a new sale. You can assign a customer, but you do not have to.

Every sale gets a sequential number in the format SC-2026-000123. Opening checkout for an appointment a second time resumes the same open sale instead of creating a second one.

The customer on a sale created from an appointment cannot be changed afterwards. On a free sale this is possible as long as no payment has been recorded and no gift card has been applied.

Add items

A sale knows two kinds of item: services and products. The quantity per item is between 1 and 50.

• Services: the price is taken from your service list. The person performing it must be assigned to that service.
• Products: only products that are active, released for sale and priced. Stock is deducted when the sale is completed.

Discounts are not items; they are applied to the sale separately, as a percentage or a fixed amount. Only owner and managers may grant discounts.

Tips

You record a tip as a percentage or a fixed amount. A new tip replaces the previous one; tips do not add up. The percentage refers to the amount after discounts.

A tip is part of what the customer pays but does not count as revenue. In reports it appears as its own figure.

Tips cannot be attributed to individual people.

Take payments

Cash

Always available. You enter the amount received and the change is calculated. Amounts are rounded to 5 centimes.

Card

For payments on your own terminal. Must be enabled in the payment settings.

TWINT

For TWINT payments outside Stylingcorner. Must be enabled.

Other

For everything else. Must be enabled.

Gift card

A customer's gift card is used as a payment.

A sale can be split across several payments, for example half in cash and half by card. No single payment may exceed the amount still open.

Card, TWINT and “other” are only recorded, not processed. You collect the money on your own terminal or your own TWINT solution; Stylingcorner records the transaction but cannot verify it. Card payments inside checkout, Apple Pay and Google Pay do not exist. Deposits paid online through the Marketplace appear automatically as already paid.

Complete a sale

Once the open amount is zero you can complete the sale. Only then is it final: stock is deducted, the sale counts towards your reports, and a linked appointment is set to completed.

Fully paid therefore does not mean completed. While a sale is still open you can add further items or a tip.

The total can never fall below the amount already paid. You can only cancel a sale while no payment has been recorded. After that you need a refund.

Refunds

A refund always applies to a single payment, not to the whole sale. You can refund fully or partially and return the same amount in several steps.

1. Open the sale and select the payment concerned.
2. Enter the amount, at most the remaining refundable balance.
3. Pick a reason and add an internal note if needed.
4. Confirm. For cash and terminal payments you additionally confirm that you really returned the money.

If payment went through Stylingcorner online, the refund is triggered automatically. With cash, a terminal or external TWINT, Stylingcorner does not move any money — you refund it yourself and record it here. An item paid with a gift card is credited back to that card, not paid out in cash.

There is no refund of individual items; you refund amounts. Stock is not returned automatically — that is a separate step.

What is not possible yet

• There is no receipt: not printed, not as a PDF and not by email. The sale number only appears on screen.
• There is no cash drawer, no end-of-day close and no cash count.
• VAT rates cannot be stored for services; only products can carry a rate.
• Gift cards cannot be sold at checkout, only redeemed.