Notifications & emails

Emails about your appointment

Confirmation

As soon as your appointment is confirmed. With all services, people, location, payment summary, cancellation terms and booking reference.

Reminder

On the day of the appointment. With the time, services, location and the amount still open at the salon.

Change

When the appointment has been moved. With the old and the new time side by side.

Cancellation

When you or the salon call it off. With the amount paid, the refund and the part that was kept.

These four emails only exist for appointments you booked through Stylingcorner. If the salon enters an appointment into its own calendar, Stylingcorner sends nothing about it.

There is no separate refund email. The state of a refund is in the cancellation email and under «My appointments».

When the reminder arrives

• Booked on an earlier day and the appointment is at 10:00 or later: at 08:00 on the morning of the appointment.
• Booked on an earlier day and the appointment is before 10:00: two hours beforehand.
• Booked on the same day: two hours beforehand.
• Booked on the same day and the appointment is in three hours or less: no reminder — the confirmation serves as one.

There is no reminder on the day before. If you move the appointment, the reminder is recalculated for the new time automatically.

Emails about your account

• Your login code, every time you request one.
• The confirmation code during registration.
• The code for resetting your password, and afterwards a confirmation that it was changed.
• When changing your email address: a code to the new address, and afterwards a notice to the old one.

The notification centre

Under «Notifications» in your account there is a list of events about your appointments and reviews.

Two things appear there only and never by email: the invitation to review a completed appointment, and the notice that a salon has replied to your review.

What you can configure

Confirmation, change, cancellation and reminder cannot be switched off. They belong to a booking the way a receipt belongs to a purchase.

In «Profile & settings» you can set four marketing consents — newsletter, offers, salon recommendations and voucher promotions — and they are not switched on by default.

As long as you leave them off, you receive no marketing. Right now Stylingcorner sends nothing even if you turn them on: there is no newsletter and there are no offer emails yet.

What does not exist

• No SMS. Stylingcorner does not send text messages anywhere.
• No Stylingcorner app in the app stores yet, and so no messages on your lock screen either.
• No calendar file and no calendar entry in the confirmation.
• No unsubscribe link at the bottom of the appointment emails, because they are not marketing.

Do not reply to these emails. They come from an address nobody reads. How to reach us and the salon is in the last article.